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Industries · Service & Field

Keep Every Job, Technician and Contract on Track

Field work only runs smoothly when the office and the van see the same thing. We build scheduling, mobile and invoicing systems that keep both in step.

Field Service & HVAC

Delivered for

Digitool

Built with our products

The challenge

What gets in the way

01

Scheduling by phone and whiteboard

Jobs get double-booked or forgotten, and nobody is sure who is where.

02

Service history that stays on paper

Without a full record per customer and per unit, every visit starts from scratch.

03

Invoices that follow weeks later

When a job is done but the paperwork is not, cash flow slows and disputes grow.

What we build

Built around how your operation works

  1. 01

    Job scheduling and dispatch

    Assign work by skill, location and priority, and see availability across the team in one view.

  2. 02

    A mobile app for technicians

    Technicians see their jobs, update service status and capture notes from the field, even with weak signal.

  3. 03

    Service history and maintenance reminders

    A full record for every customer and unit, with automatic reminders for recurring and overdue maintenance.

  4. 04

    Quotes and invoices from the job itself

    Documents generated from completed work, so billing happens the same day, not next week.

In practice

Digitool, a multi-industry ERP we build and maintain

Digitool is a multi-industry ERP built and maintained by ProcessDrive, with field service among the industries it serves. Our partners own the brand and go to market. We own the technology.

  • ISMS certified (ISO/IEC 27001)
  • 100% AI-certified team
  • You own the product and the IP
How we deliver

One loop, from first conversation to live system

  1. 01

    Discovery

    We listen first. Your workflows, data and goals are mapped with AI-assisted analysis, so we build for the real problem, not just the brief.

  2. 02

    Design

    We design the solution AI-first: clean interfaces, smart architecture and a clear data flow, shaped with your team before a line of code is written.

  3. 03

    Development

    Certified engineers and Claude-accelerated tooling build the production system. Every feature is tested and every edge case reviewed by a human.

  4. 04

    Distribute

    We deploy, train your team and keep improving the system from live feedback. Launch is the start of a partnership, not a handoff.

Let’s talk

Building for field service & hvac? Let’s talk.

Tell us how your operation runs today. We will come back with what an AI-native system would change, and what it would take to build.

  • ISMS certified
  • AI-certified team
  • Built to scale
Talk to us