Pre Sales - Analyst (Malayalam & Hindi)

Job responsibilities

• Sourcing new sales opportunities through inbound lead follow-up and outbound cold calls and emails
• Understanding customer needs and requirements
• Routing qualified opportunities to the appropriate sales executives for further development and closure
• Keeping up with product and service information and updates
• Creating and maintaining a database of current and potential customers
• Explaining and demonstrating features of products and services
• Staying informed about competing products and services
• Upselling products and services
• Researching and qualifying new leads
• Closing sales and achieving sales targets
• Excellent decision making, organizational, interpersonal, writing and presentation skills
• Excellent communication skills and superior customer service skills to work effectively with both internal and external clients
• Ability to generate timely, concise, and effective business correspondence
• Managing crisis situations, logical and analytical thinking and time-bound management
• Filling up reports as mandated by the company
• Generating database for calling as per company focus segments

Desired skills

• Excellent communication skills, both verbal and written (Malayalam & Hindi)
• Good organizational skills and the ability to multitask
• Excellent phone and cold calling skills
• Exceptional customer service skills
• Strong sales skills
• Ability to achieve targets